Stansberry Corporation Refund Policy
Introduction
At Stansberry Corporation, our priority is customer satisfaction. We stand behind the quality of our products and services. If you are not entirely satisfied with your purchase, our refund policy explains how and when you can get a refund.
Eligibility for a Refund
Refunds may be granted under the following conditions:
- Defective Products: Products received are defective or damaged upon arrival.
- Service Dissatisfaction: Services did not meet the quality or description as promised.
- Accidental Orders: Orders placed accidentally or items purchased in error, provided the claim is made within 24 hours of the order.
- Pre-Orders and Subscriptions: Cancellations made before the service period or shipment.
Time Frame for Eligible Refunds
- Refund requests must be submitted within 30 days of the purchase date for physical products.
- For services, refund requests must be made within 7 days of the service completion date.
- Subscriptions may be canceled at any time, with refunds prorated based on usage.
Exclusions
Refunds will not be granted in the following scenarios:
- Products damaged through misuse or neglect.
- Services rated as satisfactory but later deemed unwanted.
- Items on clearance or marked as “final sale.”
Process for Requesting a Refund
- Contact Customer Service: Reach out to our customer service team via email at info@stansberrycorp.com or call us at (707) 373-6713 with your order details and reason for the refund request.
- Provide Required Information: You may be asked to provide proof of purchase, photos of the defect, or a detailed explanation of service dissatisfaction.
- Return of Products: For physical products, returns must be shipped to Stansberry Corporation at the customer’s expense, unless the product is defective or an incorrect item was sent.
- Approval Process: Refund requests will be processed within 10 business days after receiving the request and/or returned item(s).
Refund Method
- Refunds will be processed to the original method of payment.
- If the original payment method is unavailable, an alternative arrangement may be made, such as a credit for future purchases.
Changes to Refund Policy
Stansberry Corporation reserves the right to modify this refund policy at any time to better serve our customers or comply with local regulations. The latest version will always be posted on our website.
Contact Us
For further questions or clarification regarding our refund policy, please do not hesitate to contact us at info@stansberrycorp.com or call (707) 373-6713.
Conclusion
Your satisfaction is our top priority at Stansberry Corporation. We believe this refund policy demonstrates our commitment to customer satisfaction and our confidence in the quality of our products and services.